Claims processing by insurance companies must be comply with rules contained in the “Insurance: New Conduct of Business Sourcebook”, known as the ICOBS rules on claim handling. Issued by the FSA, ICOBS applies to both consumers and commercial customers. The insurer is responsible for claims handling, even if they have outsourced this function. The main objective of ICOBS is to ensure that customers are treated fairly. As such, claims must be handled fairly and promptly.
✔ Authorised and regulated by the Financial Conduct Authority.
✔ Member of the Chartered Insurance Institute (CII).
Certified Claims Management - UK loss assessors helping with property related insurance claims, dealing with insurance company loss adjusters, maximising your payment, minimising settlement time and reducing hassle.
Certified Claims Management are UK based specialist loss assessors in all aspects of insurance claims management and can assist in the preparation and presentation of all domestic and commercial insurance claims resulting from fire, flood, storm, water, burglary, impact damage, subsidence or blocked drains. We work to balance your insurance company's Loss Adjuster's goal of minimising the settlement offer. We are also experienced at exposing and dealing with "Bad Faith Insurance Practices". We work for both the public and businesses. Need advice? Call our team of loss assessors to discuss your insurance claim today on: